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Posted on: March 1, 2021

Changes Coming to North Carolina Medicaid

North Carolina Medicaid is changing for many beneficiaries.  Effective July 1, 2021 many Medicaid beneficiaries will get Medicaid health care services in a whole new way—through health plans.  For information about your eligibility, please contact your local DSS Agency.  For information about health plan options, or if you are ready to select a health plan and/or primary care provider, please contact the NC Medicaid Enrollment Broker at 1-833-870-5500 (TTY: 1-833-870-5588).   You may also visit the Enrollment Broker’s  website at or download the NC Medicaid Managed Care Mobile app.

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